Quality Control Associate

Communication, accuracy, and proactivity are your main characteristics, and a positive approach to work is part of your daily routine. You are familiar with business processes and tools in procurement, quality control, and certification for market release. Ensuring product quality is your strength, while communication with suppliers, customers, and agents is your passion. 
 

If you identify with this and want to work in a dynamic and challenging environment, we have an opportunity for you! Join our team as a Quality Control Associate and take part in various activities such as ensuring certifications and essential documentation, creating and verifying product labels, sampling, conducting and monitoring product testing, and reporting on the results.

Your job will include:

• Ensuring certifications and essential documentation for the safe market placement of products
• Creating and verifying product labels
• Checking the authenticity of certificates
• Communicating with suppliers, customers, and agents
• Sampling, conducting, and monitoring product testing, and reporting on results
• Regional legislative compliance
• Monitoring legal regulations, informing relevant stakeholders, and adjusting internal processes accordingly
• Attending training sessions as needed
• Participating in the implementation of ISO standards within the organization
• Responding to inquiries from regulatory authorities in a timely manner
• Keeping records of inspection reports and collecting/sending necessary documentation to the inspection authorities
• Proposing product improvements and contributing to product development
• Completing ECO product forms and submitting FZOU applications
• Quality control of delivered items
• Contributing to product packaging design, with a special focus on warnings regarding usage, assembly, and maintenance
• Translating and reviewing user manuals, warranty documents, and other relevant accompanying documentation
• Checking tariff codes
• Participating in contract negotiations and later ensuring contract clauses related to quality control are implemented and adhered to
• Organizing post-sales activities
• Monitoring statistical parameters (complaint reports, approvals, inspection records, etc.)
• Performing other tasks as assigned by superiors

• Special bonuses (Christmas bonus, Easter bonus, gifts for children)
• Regular medical check-ups
• Pleasant and dynamic work environment
• Work-life balance with shorter working hours on Fridays
• Opportunities for career growth and additional earnings based on performance and ambition
• Professional development through internal and external training programs
• Multisport benefits

• Permanent employment contract for an indefinite period, with a 6-month probation period.

• Bachelor's or Master's degree, preferably in a technological or natural sciences field
• Minimum of 1 year of work experience in the same or similar roles
• Advantage: knowledge of business processes and tools in procurement, quality control, and certification procedures
• Proficiency in computer skills, especially MS Office. Advantage – completed additional training and courses for professional development
• Excellent verbal and written communication skills in Croatian
• Advanced English proficiency (business English)
• Strong task prioritization skills
• Responsibility, proactivity, and independence in work
• Team spirit and cooperation
• Willingness for continuous learning and adaptation to changes in the business environment
• Strong attention to detail
• Excellent communication skills
• Category B driving license

• Bachelor's or Master's degree, preferably in a technological or natural sciences field.

• Minimum of 1 year of work experience in the same or similar roles