In line with the principles of responsible and purpose-driven business, we continuously improve our internal processes and strengthen the systems that support service quality and environmental protection.
By implementing internationally recognized standards ISO 9001:2015 and ISO 14001:2015, we have further affirmed our commitment to transparent management, legal compliance, customer satisfaction, and sustainability.
Quality Management System
Our Quality Management System, aligned with the ISO 9001:2015 standard, serves as the foundation for market orientation, understanding client needs, and meeting their expectations. The system enables the timely identification and evaluation of risks and opportunities that may impact service quality, thereby ensuring consistency and continuous improvement.
In December 2024, we were officially certified in accordance with ISO 9001:2015, confirming the compliance of our system with the requirements of the international standard and best practices in quality management.
The core of our Quality Policy is built on principles of client and customer focus, employee satisfaction, clearly defined responsibilities, effective communication, and compliance with legal and regulatory requirements. The system contributes to greater transparency, more efficient operations, and the strengthening of relationships with all relevant stakeholders.
.png)
Environmental Management System
Environmental responsibility is an integral part of our business strategy. Through the establishment and maintenance of an Environmental Management System in accordance with ISO 14001:2015, we ensure a responsible approach to the use of natural resources, the reduction of environmental impact, and the improvement of energy efficiency.
Our approach is based on the systematic management of environmental aspects, full compliance with all applicable legal and regulatory requirements, and the education and active engagement of employees in environmental protection activities. These principles are reflected in our Environmental Policy, which emphasizes the importance of responsible and sustainable business practices. We place particular focus on the rational use of energy and responsible waste management, while also promoting environmental accountability through collaboration with our partners and suppliers.